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Late/Absence Procedures

This service helps schools and other members of the LA partnership to raise standards and promote inclusion through promoting school attendance and positive behaviour by assessing the students needs and identifying any support, including statutory interventions if necessary.

The Attendance and Welfare Service accepts Single Agency Referrals forms (SARF) direct from all schools (Primary and Secondary) and will liaise closely with school staff in assessing and identifying student/families needs in promoting attendance, positive behaviour, and students emotional wellbeing.

The majority of referrals to the Attendance & Welfare Service are generated from schools, however, the service does operate an open referral system, acting on referrals from other agencies.
Steel River Academy Trust employ an Attendance and Welfare Officer, Lisa Johnson, who is based in Whale Hill Primary School every Wednesday if you need to discuss any attendance matters.   


Thank you for your continuous support in helping us to improve school attendance by encouraging your child to come to school every day. Please remember that we cannot authorise absence for holidays during term time and new changes in school attendance regulations this year mean that Miss Johnson will become involved when individual attendance drops below 96%.

Please remember to contact Miss McGee before 9:30am on the day that your child is absent, and each day after. Miss McGee works closely with parents and is available to discuss any concerns that you may have.  If your child is absent due to a medical appointment, please bring the letter in so that it can be copied and filed.

We want Whale Hill children to be the best that they can be and the first step on that journey is to be in school every day.

Don’t forget many of our staff are trained first aiders and we are always happy to administer medication if needed.

Attendance Officer and School Clerk

Miss Johnson
Attendance Officer

Miss McGee
School Clerk

Privacy Policy

We regard your privacy as important and any personal information you give to us will be used in accordance with the Data Protection Act 1998 and the General Data Protection Regulations.

We do not store personal information about individuals who visit this site except where they provide contact information via our contact us page and contact forms available on various pages throughout the website.

Any information you provide will only be used for the reasons specified and it will not be shared with any third party without your consent, unless required by law.

Your contact details are kept securely and are only accessed by authorised members of staff as part of the provision of school services. If you do not wish us to keep this contact information please tell us.

This website uses Google Analytics which provides statistical data about the usage of the site. This information is not used to identify individuals, but is collected to provide us with an understanding of the areas of interest on our site and how our site is being used.

If you are connected to the internet you will have an IP Address. This may take the form of a figure, such as 333.333.22.1. The address will be automatically collected and logged as part of the connection of your computer to our web server and may be used to determine the total number of visits to each part of the site. This data is not collected and used for other purposes.

This website contains links to other websites. The School is not responsible for the privacy practices of other sites or organisations and recommends you consult the privacy information on those sites.

This policy will be reviewed and updated versions will be posted on the website.

If you have any questions about the use of your personal information, the Information Commissioner is the independent regulator for both Data Protection and Freedom of Information.